It’s important to ensure that your e-bike or vehicle is maintained so that you can stay safe while delivering. 

To check if your e-bike or bicycle is in good condition, inspect and maintain the brakes, tyres, lighting, reflectors, battery and chains to ensure that all the items are safe and ready for the road. It is essential that you make sure that your e-bike battery is fully charged prior to commencing your shift. We also recommend taking your e-bike to be serviced at a certified e-bike store every six months to ensure it meets road safety standards. There are plenty of sites online that will assist you with regular maintenance, such as this article by the bike exchange.

In case of any event resulting in your e-bike or bicycle being stolen or damaged and it can no longer be safe to ride, please reach out to the Employee Success Team employeesuccess@menulog.com as soon as possible, within 24 hours at the latest.