To ensure the safety of everyone on the Menulog Network, the entire Menulog delivery process is contact-free by default. To ensure safe social distancing, you must follow the steps below for every order:

Contact-free collections

1. Ensure you are wearing your mask and check into the restaurant using the QR code displayed.
2. In the event the restaurant is closed for dine-in or the doors are shut, please make yourself known / visible to staff 
3. Step back a safe distance from staff and wait for them to place the food on the counter or a table 
4. Step forward to collect the order and immediately place in your thermal bag

Contact-free deliveries

1. Ensure you are wearing your mask and alert the customer you are there by knocking, ringing the bell or other 
2. Place the order at the door or specified location and step back a safe distance
3. Make sure you sight the customer and they have collected the order before you leave - this is very important, especially for people that are relying on delivery at this time.
4. It is very important you make sure you let the customer know you have delivered the food so that meals are not left to get cold or inedible for people that are relying on delivery.